cv88 Terms & Conditions
Please read these terms and conditions carefully before using the cv88 platform — they form the basis of the agreement between you and us.
General Provisions
1.1 Introduction
cv88 is an online entertainment gaming and betting platform for Bangladesh. In this document, "platform", "we", or "cv88" refers to this website and its overall services. "User", "you", or "member" refers to any person who accesses or uses this platform.
These terms and conditions form a legal agreement between cv88 and the user. By using the platform, you confirm that you have read, understood, and agreed to abide by all of these terms.
1.2 Right to Amend Terms
cv88 reserves the right to revise, change, or update these terms and conditions at any time. If any changes are made, the updated date will be noted on this page. Continued use of the platform after any changes will be taken as your acceptance of the updated terms. We therefore recommend reviewing this page regularly.
Account & Registration
2.1 Eligibility Requirements
To open a cv88 account and use the platform, you must meet the following conditions:
- You must be at least 21 years of age.
- Online gaming must be legally permitted in the area where you reside.
- You must not have been banned due to a previous cv88 account.
- All information you provide must be true, accurate, and complete.
2.2 Account Security
Only one account per user is permitted. Opening multiple accounts is strictly prohibited, and if such activity is detected, all associated accounts will be closed immediately.
It is your responsibility to keep your account password and login details confidential. If any unauthorised access to your account occurs, notify our support team immediately. You are responsible for all activity carried out through your account.
2.3 Identity Verification
cv88 may request documents for identity verification at any time. This may include a national ID card, passport, or other government-issued identification. Withdrawals may be restricted until the verification process is complete. cv88 reserves the right to close an account and forfeit the balance if false information is provided.
Deposits & Withdrawals
3.1 Accepted Payment Methods
cv88 currently supports the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (including major Bangladeshi banks such as BRAC Bank, Dutch-Bangla Bank, and Islami Bank). Transactions using third-party accounts are prohibited. All transactions must be made from your own registered payment account.
3.2 Deposit Terms
The minimum deposit amount is ৳300 by any method. Deposits are generally credited to your account instantly. cv88 reserves the right to suspend or cancel any deposit request for technical or security reasons. If you experience any issues with a deposit, contact the support team immediately.
3.3 Withdrawal Terms
The following conditions must be met to successfully process a withdrawal:
- The minimum withdrawal amount is ৳800.
- Withdrawals are generally completed within 1 hour.
- Withdrawals must be made via the same payment method used for the deposit.
- Withdrawal processing may be delayed if verification is incomplete.
- Winnings from bonuses cannot be withdrawn until the bonus wagering requirements have been met.
Bonuses & Promotions
4.1 Welcome Bonus
New members at cv88 will receive a 150% bonus on their first deposit, up to a maximum of ৳10,000. For example: depositing ৳1,000 will earn a ৳1,500 bonus, giving a total balance of ৳2,500. Or depositing ৳14,000 will earn the maximum ৳10,000 bonus, giving a total balance of ৳24,000.
4.2 Wagering Requirements
All bonuses must meet the wagering requirements before they can be withdrawn. For the welcome bonus, the wagering requirement is 25 times the bonus amount. Wagering is calculated on the bonus amount only, not on the deposit amount.
For example: ৳1,500 bonus × 25 = ৳37,500 must be wagered before winnings from the bonus can be withdrawn.
- Only bets placed on specific games count towards completing the wagering requirement.
- Some games may contribute partially or not at all towards wagering.
- If an account is closed before the wagering is completed, the bonus and any bonus-related winnings will be forfeited.
4.3 General Bonus Policy
- A bonus may only be claimed once per household or IP address.
- If bonus abuse is detected, the bonus will be cancelled.
- cv88 reserves the right to modify, suspend, or cancel any promotion.
- While an active bonus is in place, no other bonus may be claimed unless otherwise stated in the promotion's terms.
- The maximum win cap from a bonus will be specified in the individual terms of each promotion.
Gaming Rules
5.1 Fair Play Policy
cv88 is committed to providing a fair and transparent gaming environment. All games offered on our platform are operated by accredited technology providers. The outcome of each game is determined through an independent Random Number Generator (RNG), which ensures impartiality.
5.2 Prohibited Activities
The following activities are strictly prohibited on cv88:
- Attempting to influence game outcomes through any form of cheating or software manipulation.
- Using automated bots or scripts to place bets or operate games.
- Opening multiple accounts for the purpose of obtaining bonuses.
- Accessing another user's account or conducting activity under another person's identity.
- Using the platform for the purpose of money laundering.
- Harassing or offensive behaviour towards other users.
5.3 Technical Issues
If a game is interrupted due to a technical fault or server issue, cv88 reserves the right to cancel the bet for that round and return the full bet amount. Incorrect information or inappropriate payouts displayed due to a technical fault will not be valid, and in such cases cv88 reserves the right to adjust the correct amount.
VIP Program
6.1 VIP Tiers & Benefits
The cv88 VIP program has three tiers: Bronze, Silver, and Gold. A weekly cashback benefit is available at each tier:
- Bronze: Up to 0.3% weekly cashback.
- Silver: Up to 0.5% weekly cashback.
- Gold: Up to 0.8% weekly cashback.
You can advance to a higher VIP tier through regular activity and active participation on the platform. Cashback benefits are added to your account at a set time each week.
6.2 VIP Status Revocation
VIP status may be downgraded or revoked due to a breach of the terms and conditions or extended inactivity on the platform. cv88's decision in such matters will be considered final.
Privacy & Data Protection
7.1 Personal Data Collection
cv88 collects and processes users' personal data for the purpose of providing services. This includes name, contact information, payment details, and activity logs on the platform. All data is kept secure through SSL encryption technology.
We never sell your personal data to third parties. For detailed information on how data is used, please read our Privacy Policy page.
7.2 Cookie Policy
Cookies are used on the cv88 website to help improve the user experience and ensure the functionality of the platform. By continuing to use the website, you will be considered to have consented to the use of cookies.
Responsible Gaming
8.1 Responsible Gaming Commitment
cv88 believes that gaming should be an entertainment activity, not a source of income. We encourage our users to play responsibly.
- Set a weekly or monthly betting limit for yourself.
- If signs of gaming addiction appear, seek help immediately.
- If you feel that gaming is negatively affecting your life, contact our support team for temporary or permanent account restrictions.
For more information, visit our Responsible Gaming page.
8.2 Self-Exclusion
Any user may request to refrain from using the platform for a set period or permanently. To use this service, contact us via 24/7 live chat or at [email protected]. Attempting to open a new account during a self-exclusion period is prohibited.
Intellectual Property & Restrictions
9.1 Intellectual Property Rights
All content on the cv88 website — including logos, designs, text, graphics, software, and other materials — is the intellectual property of cv88. Reproducing, distributing, or commercially using this content without written permission is strictly prohibited.
9.2 Geographic Restrictions
Online gaming may be legally restricted or prohibited in certain areas. It is the user's own responsibility to comply with the laws and regulations of their area. cv88 does not provide services to individuals residing in areas where online gaming is completely prohibited.
Limitation of Liability & Dispute Resolution
10.1 Limitation of Liability
cv88 is not liable for losses caused by technical faults, server outages, third-party service failures, or user negligence. The platform is provided on an "as is" basis and cv88 does not guarantee any specific outcome.
Under no circumstances will cv88's total liability exceed the amount actually deposited in the relevant transaction.
10.2 Dispute Resolution Process
For any dispute or complaint, please first contact our support team. Most issues can be resolved quickly through live chat. If the issue is not resolved through support, a formal complaint may be submitted in writing to [email protected].
cv88 reviews all complaints fairly and impartially and aims to communicate a decision within a reasonable time.
Account Closure & Termination
11.1 Closure by User
Any user may request to close their account at any time. An opportunity to withdraw the remaining balance will be given before the account is closed, however any active bonus will be cancelled if the wagering requirements have not been met.
11.2 Closure by cv88
cv88 reserves the right to temporarily or permanently close any account in the following circumstances:
- A serious breach of the terms and conditions.
- If fraudulent or deceptive activity is detected.
- If false identity or information is provided.
- If money laundering through the account is suspected.
- Extended inactivity (generally more than 12 months).
Contact & Support
12.1 Contact Us
If you have any questions or confusion about these terms and conditions, our support team is always ready to help. cv88 customer support is available 24 hours a day, 7 days a week in both Bengali and English.
- Live Chat: Instant support 24/7 through the platform.
- Email: [email protected]